On-Site & In Our Office Service Terms: A repair service quote will be provided upon arrival / dropoff. If any parts are needed you will be informed of the prices before installation. If repair service is declined, a $59 diagnostic fee will apply instead of the repair rate. Parts are not included in rates. Certain services do not qualify for flat rate pricing and are billed at hourly rates with a 1 hour minimum then 15 minute increments. Payment is due when service is rendered.